Oversight

Support & Inquiries

See how support tickets are raised inside the platform and how inbound inquiries from the website land in the same queue.

What this demo covers

1. 1

   Raise a support ticket from inside the platform with the context attached automatically.

2. 2

   Track the ticket status as it moves through triage and response.

3. 3

   Open an inbound inquiry submitted from the marketing site.

4. 4

   Handle both ticket types from a single queue.